Shipping policy

Last Updated: June 22, 2026

Thank you for shopping with Moe-Ski-Toe.

All of our products are made to order. Because each item is created specifically for your order, fulfillment and shipping times may be longer than those of traditional retailers.

Order Processing

Most orders are processed and fulfilled within 2-7 business days before shipment.

Processing times may be longer during holidays, peak shopping seasons, or due to circumstances beyond our control.

Shipping Times

After fulfillment, estimated shipping times within the United States are 3-7 business days.

These are estimates only and are not guaranteed.

Tracking Information

When available, tracking information will be sent to the email address provided at checkout once your order has shipped.

Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information.

If an incorrect address is provided and the order has not yet entered production, we may be able to update the address. Once an order has been shipped, we cannot guarantee address changes or rerouting.

Lost or Damaged Packages

If your package is lost, damaged, or arrives with a manufacturing defect, please contact us within 30 days of delivery (or expected delivery date).

Please include your order number and any relevant photos so we can investigate and work toward a resolution.

Shipping Delays

Moe-Ski-Toe is not responsible for delays caused by shipping carriers, customs processing, weather events, or other circumstances outside our control.